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Custom Interactive Dashboards Report not Displaying Bounced Or Spam Complaint Data (Doc ID 2351459.1)

Last updated on MARCH 31, 2023

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Symptoms

When we create a custom Interactive Dashboards report, there is no Bounced or Spam Complaint data populated in either of the columns.

However, when checking a standard Interactive Dashboards report, for example Campaign Performance, there is data populated in these columns.

Cause

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In this Document
Symptoms
Cause
Solution
 Use Case example:
 Resolution:
  
References


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