Unable to Select the Desired Workflow Actions Using IE and EDGE

(Doc ID 2351611.1)

Last updated on JANUARY 22, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.11.0.0 to 17.12.0.0 [Release 17.11 to 17.12]
Primavera Unifier - Version 17.11.0.0 to 17.12.0.0 [Release 17.11 to 17.12]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 17.11.0.0

Expected Result: When the user selects a value from a list for 'Workflow Actions' in a workflow type Business Process (BP) record, the value should be returned accordingly.
Actual Result: Some other value from the list is returned.

Steps to Reproduce (example):

  1. Internet Explorer version 11 and Microsoft Edge 38.14393.1066.0.
  2. Using any workflow type BP record that has more than two workflow actions to select from, in this case the workflow BP has three Workflow Actions to select from; 1) Send for Review, 2) Return for Clarification, and 3) Cancel.
  3. When the user selects the second action 'Return for Clarification' the third action 'Cancel' is returned instead of the expected 'Return for Clarification'. Also notice that the value of 'Send For' under Action Details is correct, in that the step in the workflow associated to what the user actually picked is returned. E.g., Workflow Actions 'Return for Clarification' goes to the 'Update' step, and Workflow Actions 'Cancel' goes to the 'End' step. When the user selects 'Return for Clarification' the value of 'Cancel' is returned to Workflow Actions, but the Send For correctly reflects 'Update'.
  4. Without closing the record, repick the value of 'Return for Clarification' and notice that it comes in as expected.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms