My Oracle Support Banner

Release 13 Upgrade/ Mobile Phone Appears Read-only For Some Users Under Contacts Object (Doc ID 2351964.1)

Last updated on JANUARY 23, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

After upgrade to R13 Mobile Phone field appears as read-only for some users while for some others it is editable as it should be for all users.
Before the upgrade for both users the field was editable. Why?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.