Error: "No Locations Found" When Attempting to Find Locations in P6 Web

(Doc ID 2352052.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to Add 'Location'

Users are unable to locate a Location in P6 Web.

Inputting Longitude and Latitude does not yield a result when attempting to perform "Locate".

Please note that the Longitude and Latitude inputs have been input in various formats and degrees of detail, such as "37" or "37.777929", and both result in "No Locations Found".

EXPECTED BEHAVIOR
-----------------------
For the Locate locations feature to work as expected.

STEPS
-----------------------
Steps to Reproduce.

  1. Add the "Location" Column in Activities View of a project OR Navigate to Enterprise Data -> Global -> Location
  2. Select "Add" to add a new location
  3. Input appropriate information
  4. Select "Locate"
  5. Receive "No Locations Found"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms