My Oracle Support Banner

Creating An Asset Via FBDI Results in Error: The value of the attribute SERIAL_NUMBER is not valid. (Doc ID 2352231.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.17.09.0 and later
Oracle Maintenance Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an asset via FBDI, the following error occurs:

The value of the attribute SERIAL_NUMBER is not valid. Value is {VALUE}.


The issue can be reproduced with the following steps:
1. Download item import template file from documentation.
2. Enter data in tabs within the template file
3. Generate CSV (zip file)
4. Upload CSV file generated to Oracle Universal Content Management (UCM)
5. Move the data into Item Management interface tables
6. Import data to product tables

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.