Unable To Upload Import File For Custom Service Request Object

(Doc ID 2352240.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Service Requests

When attempting to upload import files for the Service Request object
the following error occurs.

ERROR
The name of the selected import files are not valid for the selected objects.


Replication Steps:
The issue can be reproduced at will with the following steps:
1. Go to Manage File Import Activities task
2. Create a new import job for the Service Request object
3. Upload the import file
4. Click Next button


Cause

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