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Oracle Fusion Learning Cloud: Instructor With Name Change Appears Twice On Course (Doc ID 2352530.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Learning Cloud - Instructor with name change appears twice on course

We have setup an activity and added an instructor. This instructor recently had a person record update to update their name. When a learner views the course, the instructor is listed twice – once with their current name, and once with their previous name. See attached screenshots.

EXPECTED BEHAVIOR
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Expect instructor to not be listed twice.

STEPS
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The issue can be reproduced at will with the following steps:
1. Set up an activity and add an instructor
2. Instructor then has a person record update to their name.
3. Learner views course, sees instructor listed twice.

Cause

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In this Document
Symptoms
Cause
Solution
References


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