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Multi-select Not Clearing Current Selections With Alta Enabled (Doc ID 2352552.1)

Last updated on JULY 02, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R2 and later
Information in this document applies to any platform.


When using the Alta Commerce UI Layout, users are unable to deselect all values from a multi-select menu attribute. Users can deselect values; however, they cannot deselect all of the values.

This behavior can be seen when performing the following steps:

  1. Enable the Alta Layout (if not already enabled).
  2. Add a multi select menu to the Layout and save the layout.
  3. Deploy commerce.
  4. Create a new Transaction.
  5. Select a few values for the multi select menu and save the quote.
  6. Deselect the values you selected in step 5 and save the quote.
  7. Observe the values remain selected.


The site was upgraded to version 2017 R2 or later, and the Alta UI for Commerce has been enabled.


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