CX Cloud Mobile - Searching for Existing Partner Shown No Results

(Doc ID 2353129.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
Attempt to add a Partner on Opportunity is not possible as search returns no results

EXPECTED BEHAVIOR
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Attempt to add a Partner on Opportunity should work as on the Web UI.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create or open existing Opportunity.
2. Navigate to Partners sub-tab and click the + sigh to link an existing partner
3. Searching is not working correctly, existing partner is not seen in the list.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add existing Partner.

Changes

 

Cause

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