When trying to use Alter Flow on an instance you receive a error message: Internal Error While Grabbing

(Doc ID 2353332.1)

Last updated on JANUARY 25, 2018

Applies to:

Oracle Process Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

An instance may not be actionable, and cannot be grabbed (alterflow) via the Process Tracking tab. If you do try to action on the instance you'll see an error: Internal error while grabbing

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms