"Calculate Best Direct Cost" Returns a Cost of 0 Although A Bulk Plan Returns A Correct Cost

(Doc ID 2353351.1)

Last updated on JANUARY 25, 2018

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

The best direct cost is not getting calculated but when planning bulk plan/direct plan rates are considered and the correct cost is returned.

1. Order Mgmt -> Order Release -> Select the Order
2. Actions -> Order Management -> Calculate Best Direct Cost -> Buy
3. Returns Order Release with Best Cost of 0 HUF

The logs contain the error:

 

Cause

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