Outlook Sync: JBO-27008: Attribute ValorTotalDoNegocio_c In View Object Opportunity Cannot Be Set

(Doc ID 2353471.1)

Last updated on JANUARY 26, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Microsoft Outlook

When attempting to sync, the following errors occur.

ERROR
-----------------------

Operation: Update
Message: FusionSyncronizableType error: Object type: Oppportunity
Error details are available in the application log files
JBO-FND:::FND_GENERIC_MESSAGE: The message is oracle.jbo.service.errors.ServiceException: JBO-27008: Attribute CustomField_c in view object Opportunity cannot be set..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. sync Outlook with OSC server
2. Sync ends with error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot synchronize the opportunities

Changes

 

Cause

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