SOACS VM Timed Out Waiting To Start The Compute Resources

(Doc ID 2353550.1)

Last updated on JANUARY 26, 2018

Applies to:

SOA Suite Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

The SOACS VM for the service instance under the domain is not starting

ERROR
-----------------------
Jan 10, 2018 10:23:45 AM UTC Activity Submitted
Jan 10, 2018 10:23:45 AM UTC Activity Started
Jan 10, 2018 10:23:51 AM UTC Starting service [abc-jcs]...
Jan 10, 2018 11:27:20 AM UTC Timed out after waiting 60 minutes to start the Compute resources... The orchestration /Compute-a999999/user@business.com/jaas/abc-jcs/lb/vm-1 is in 'error' state since Wed Jan 10 2018 10:24:00:000 OPlan [launchplan]: User /Compute-a421347/user@business.com is not permitted to perform "attachment.add" on storage/attachment:/Compute-a999999/user@business.com/jaas/abc-jcs/lb/vm-1/a65a2529-b868-4a29-b439-00a7333707cd The orchestration /Compute-a421347/user@business.com/jaas/cfmwsoadev-jcs/wls/vm-1 is in 'error' state since Wed Jan 10 2018 10:24:01:000 OPlan [launchplan]: User /Compute-a421347/user@business.com is not permitted to perform "attachment.add" on storage/attachment:/Compute-a999999/user@business@com/jaas/abc-jcs/wls/vm-1/7d200b82-2ced-4734-af6b-03b760e4cd14
Jan 10, 2018 11:27:22 AM UTC Failed to start the service [abc-jcs].
Jan 10, 2018 11:27:22 AM UTC Activity Ended

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms