My Oracle Support Banner

FUSION PAYROLL: An external function call error occurred for Formula HRX_US_INVOL_DED_DI_CALCULATION (Doc ID 2353671.1)

Last updated on JANUARY 26, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, US - United States Legislation
When attempting to run payroll the following error occurs.

ERROR
-----------------------
an application error occurred. An assertion failure was detected at location pyibswc:1
an external function call error occurred for formula HRX_US_INVOL_DED_DI_CALCULATION LINE 134.
an error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT = An external function call error occurred for formula HRX_US_INVOL_DED_DI_CALCULATION LINE 134.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Payroll or Quickpay

BUSINESS IMPACT
-----------------------
The issue has the following business impact: This issue is affecting all employees with a State Tax Levy which is not deducting

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.