Instances Got Stuck In Running State. Logs Shows Stuck Thread With Trace "oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval."

(Doc ID 2354356.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Runtime

ACTUAL BEHAVIOR
---------------
Integrations created with DB Connection(with Agent) are getting stuck in Running state and Logs shows the below stuck thread trace.

ERROR
-----------------------
oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.
at oracle.cloud.cpi.agent.transport.AQChannel.syncSend(AQChannel.java:336)
at oracle.cloud.cpi.agent.transport.AQChannel.syncSend(AQChannel.java:267)
at oracle.cloud.cpi.agent.transport.AQChannel.syncSend(AQChannel.java:260)
at oracle.cloud.cpi.agent.transport.CpiSaasAgentTransporter.sendPacket(CpiSaasAgentTransporter.java:251)
at oracle.cloud.cpi.agent.transport.CpiSaasAgentTransporter.send(CpiSaasAgentTransporter.java:234)
at oracle.cloud.cpi.agent.transport.DistributedCpiCommandExecutorOmcs.send(DistributedCpiCommandExecutorOmcs.java:70)
at oracle.cloud.cpi.agent.transport.DistributedCpiCommandExecutorOmcs.execute(DistributedCpiCommandExecutorOmcs.java:48)
at oracle.cloud.cpi.agent.framework.CpiCommandBus.execute(CpiCommandBus.java:27)
at oracle.cloud.cpi.agent.CpiSaasAgentImpl.execute(CpiSaasAgentImpl.java:117)
at oracle.cloud.cpi.agent.CpiSaasAgentImpl.syncReqRes(CpiSaasAgentImpl.java:291)
at sun.reflect.GeneratedMethodAccessor4172.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMetho


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create integration with DBConnection (with Agent) and run test.



Cause

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