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After Stopping Instance From Cloud Portal, The Instance Is Stuck In "Service Maintenance" State. (Doc ID 2354574.1)

Last updated on OCTOBER 04, 2021

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After stopping the instance from the cloud portal, the compute node is down, but the status of the instance is stuck with status "Service Maintenance".

Checking on compute, the node name is not seen in the instance list, so that means that the instance is stopped, however it doesn't show the hand to start the node.
 
Logs from Activity:



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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