How Do I Send A Bell Notification When (Assigned To) Is Populated In A Service Request?
(Doc ID 2354617.1)
Last updated on AUGUST 10, 2020
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Goal
If the [assigned to] of the service request is populated, the customer wants to send a bell notification to user specified in the [Assigned to] field. Bell notifications are displayed at the top of the home screen.
Solution
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In this Document
Goal |
Solution |