Performing an Action with Web Services Throws an Error [Web Service API Failed. Could not obtain transaction ID.]

(Doc ID 2354886.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R2 and later
Information in this document applies to any platform.

Symptoms

When attempting perform an action that uses Web services, the following error occurs:

Could not perform Action: Submit Order
Web Service API Failed. Could not obtain transaction ID.

Changes

The environment was upgraded from 2016 R2 to 2017 R2+.

Cause

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