Account Reconciliation Cloud Services Bulk Updates On Attributes Based Off A Filter Criteria Fails To Work

(Doc ID 2355157.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Account Reconciliation Cloud Service - Version 18.01.42 to 18.01.42 [Release 18.0]
Information in this document applies to any platform.

Symptoms

 If you manually open a reconciliation within a period and individually set the attribute to copy to profile, this functionality works.  However, If you try to bulk update attributes for reconciliations based off a filter criteria and then copy to profile, this functionality fails to work.  

Steps to reproduce the issue:

-----------------------

Bulk Updates

1. Set attribute as blank in Profile
2. Allow Edits by (Admin, Power User, Preparer)
3. Save Profile
4. Create Reconciliation from Profile
5. Open Period Navigate to Reconciliation via filter
6. Select the profile(do not open), Click Set Attribute
7. Select Attribute, Set the Value
8. Select Yes to Copy to Profile
9. Attribute Updates in Reconciliation Successfully
10. Navigate to Profile, It is NOT updated.
11. History does not have record of change

 
What works:

-----------------------

Manual(Non-Bulk)

1. Set attribute as blank in Profile
2. Allow Edits by (Admin, Power User, Preparer)
3. Save Profile
4. Create Reconciliation from Profile
5. Open Period Navigate to Reconciliation
6. Open Reconciliation and Update Attribute
7. Attribute is set, Click Close
8. Navigate to Profile, It is updated appropriately.
9. History records change



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms