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Manage Items Screen not Accessible after Upgrade (Doc ID 2355217.1)

Last updated on JANUARY 25, 2019

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Product and Catalog Management Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Product Development Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.13.18.10.0 to 11.13.18.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When trying to open the Manage Items page, the browser freezes and no further actions can be taken. The browser has to be re-opened.

EXPECTED BEHAVIOR
-----------------------
The Manage Items Page should open

The issue can be reproduced with the following steps:
1. Login to Fusion Application
2. Select Product Management > Product Information Management
3. Open right task pane and select Manage Items
4. See the the browser freezes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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