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Performance Issues On Address Cleansing (Doc ID 2355594.1)

Last updated on MARCH 11, 2025

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Sales - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Facing a performance issue within the data cleansing functionality provided in CDM.

Working on Address cleansing batches but that are taking long time to process record after submitting it by Accept OR Reject buttons.

Steps followed:

1. Navigator -> Data Cleansing;
2. Click on + to create new address cleansing batch;
3. Give a name to the batch, select Mode: Simulated and in the Define Address Cleansing Process: Selection Criteria, choose the below, as an example:
Object: Party;
Attribute: Name;
Operator: Starts With;
Value: Sample;
4. Click the Schedule button; a process will e generated for Schedule Address Cleansing Batch;
5. After few minutes, in the Address Cleansing Batches section, the Cleansing Status goes, as expected, to 'Action Required';
6. Clicking on the Batch ID and then select either Accept or Reject;
7. Here the performance issue occurs.
 

Solution

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In this Document
Goal
Solution
References


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