Error Code 28111 When Using Function Involving External Price Calculator

(Doc ID 2355810.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to perform a function that involves the external price calculator, such as an order submission, Oracle Commerce Cloud responds with error code 28111 (payment error), similar to the following:

{"errorCode":"28111","message":"Your order has not been placed due to a payment error, and you have not been charged. Please try again.","status":"500"}

Changes

 

Cause

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