Users Cannot Access OTM Cloud Instance

(Doc ID 2355855.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Global Trade Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

When Users Click on OTM Service from Oracle Cloud -> My Services, Application prompts following Message.

Our Oracle OTMGTM Cloud Service environment is currently unavailable. In the meantime we encourage you to visit cloud.oracle.com

 

Cause

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