Free Trial cloud Account Service Is Inaccessible
(Doc ID 2355993.1)
Last updated on OCTOBER 30, 2024
Applies to:
Identity Cloud Service (IDCS) - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
On the free trial account after trying to use customized database version of 11gR2 to create a standard edition database.
the service is inaccessible on : https://myservices-<tenantName>.console.oraclecloud.com/mycloud/faces/dashboard.jspx
Initially created 2 databases using Standard template and Enterprise Edition Extreme performance templates.
They were successful. However, when I tried to create a instance using custom options, it started troubling and finally became inaccessible. This all happened around 6 hours back.
ERROR
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The free trial service page is inaccessible
STEPS
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The issue can be reproduced at will with the following steps:
1. Access the free trial service page https://myservices-<tenantName>.console.oraclecloud.com/mycloud/faces/dashboard.jspx
2. Create a customised database instance and then try to access the services
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |