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Free Trial cloud Account Service Is Inaccessible (Doc ID 2355993.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


On the free trial account after trying to use customized database version of 11gR2 to create a standard edition database.
the service is inaccessible on : https://myservices-<tenantName>

Initially created 2 databases using Standard template and Enterprise Edition Extreme performance templates.
They were successful. However, when I tried to create a instance using custom options, it started troubling and finally became inaccessible. This all happened around 6 hours back.

The free trial service page is inaccessible

The issue can be reproduced at will with the following steps:
1. Access the free trial service page https://myservices-<tenantName>
2. Create a customised database instance and then try to access the services


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