Icons Not Displayed On Approval Page For Manage Divisions And Manage Grade Ladder

(Doc ID 2356108.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


On : NA version, Global Human Resources

Task Icons do not show up in approval page for Manage Divisions and Manage Grade Ladder
For the pages have the error they also show the icons once you go and right click the icon and choose reload pictures.

The issue can be reproduced at will with the following steps:
Steps to be followed for first error:
Logs in to Fusion Application
Navigates to: Navigator > Setup and Maintenance
All Tasks Tab -> Enters in Field “Name” as “Manage Division”
Clicks on Search
Clicks on GO to Task
Under Search Results Clicks on Create
Chooses between two option Create New 'or' Select an existing organization to define as a Division
If chooses "Create New" option
Enter Division Description details like Effective Start Date, Name, Internal Address Line, Status, Ledger Code, Cost Code, Action Reason, Location
Clicks on Next
Enter Organization Manager Information like Reporting Name & Manager from LOV Search
Clicks on Next
Review the Changes and Check the Approval List

>>Error appears: Shows approval stage, but Task Icons are missing.


Second problem occurs if the following steps are executed

Logs in to Fusion Application
Navigates to Navigator > Setup & Maintenance
Searches for Manage Grade Ladder task
Clicks on Go to task
Then clicks on Create Button
Enters Effective Date, Grade Set , Name, Grade Type , Action Reason, Context etc
Clicks the Next button
Enter Code & Name of Grades that need to be associated
Clicks the Next button
Enter Rate Value Information
Clicks the Next button
Review the Grade ladder Details
>> Error: Shows approval stage, but Task Icons are missing.




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