Fusion Global HR: HR Is Only Able To View Work Phone & Home Phone By Default

(Doc ID 2356113.1)

Last updated on APRIL 07, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
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HR is only able to view Work Phone & Home Phone by default

HR is not able to view all the Phone by default in under Manage Person(Not visible Cell Phone type).To view all,HR need to click on EDIT button.
 

EXPECTED BEHAVIOR
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Should be able to see the phone details.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into the application
2. Query an employee go to person management.
3. Search for phone number.


Cause

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