Error Received by Certain LearnCenter Users at Login: "Your request cannot be processed. The application encountered an unexpected error."

(Doc ID 2356152.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version 17C.1 to 18A [Release 17C to 18A]
Information in this document applies to any platform.

Symptoms

Certain LearnCenter users receive the following error message when attempting to log into the LearnCenter through the LearnCenter's login page (not through a single sign-on):

Your request cannot be processed. The application encountered an unexpected error. Please contact your administrator and reference this ID:  [UNIQUE ERROR ID NUMBER].

Cause

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