Customer Upload Through Spreadsheet Fails With Error HZ_WRONG_PARTY_TYPE

(Doc ID 2356191.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, When trying to import customer data is getting errors:

ERROR
-----------------------
Unable to retrieve error message. Log a service request and reference error code HZ_WRONG_PARTY_TYPE


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to import customers without errors


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Receivables
2. Go to Billing
3. Go to Customers
4. Go to Upload customer from spreadsheet
5. Import process, review the output and observed the error described appears



Cause

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