Imaging Invoices Get Stuck In Interface Instead Of Proceeding To Incomplete Invoice Queue
Last updated on FEBRUARY 23, 2018
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.17.09.0 and laterOracle Fusion Payables - Version 11.12.1.0.0 and later
Oracle Fusion Automated Invoice Processing Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.17.09.0 version, Manage Invoices-Audit Invoices
When attempting to Import Image Invoices ALL are rejecting. It was thought that all image invoices were supposed to go to the Incomplete que and not get caught in the interface tables.
Interface Rejections show
ERROR
-----------------------
INCONSISTENT SUPPLIER
NO SUPPLIER SITE
INVALID SUPPLIER
NO OPERATING UNIT
INVALID PO NUM
INVALID LEGAL ENTITY
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a P2T, T2T or clone of pods (where you are changing data centeres.
2. Try to import image invoices
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import image invoices
Changes
P2T or clone of pods due to changing Data Service Centers
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms