OAC-Essbase: After Creating an OAC-Essbase Instance, Cannot Log In, Error "The client timed out waiting to connect to Essbase Agent. Check your network connections, host and port values, and that Essbase is started." (Doc ID 2356391.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Analytics Cloud Service - Version 17.4.5 and later
Information in this document applies to any platform.

After creating an OAC-Essbase instance, the login page comes up successfully. After logging in, any request fails with:

"The client timed out waiting to connect to Essbase Agent. Check your network connections, host and port values, and that Essbase is started."

Also, trying to import a template, the following error occurs:

"Cannot set olap application state. Essbase Error(1042006): Network error Connection timed out"

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