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After Reversing A Receipt, The 'Save And Close' Button Looks Disactivated (Doc ID 2356532.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.17.09.0 version, Receipts

After reversing a receipt, the 'Save and Close' button looks disactivated


I need to reverse a receipt:
- I search for the receipt, click on Actions > Reverse (see first attachment)
- I select the Date, Accounting date, Category, and Reason, then click on Reverse
- I want to click on 'Save and Close' but the button doesn't work

The receipt is indeed receipt, so the process is working, but I need the 'Save and Close' button to be clickable.

The issue appears using Google Chrome as well as Internet Explorer.
 

Solution

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In this Document
Goal
Solution
References


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