Unable To Add User Group To Required Approvers List On Change Objects

(Doc ID 2356678.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Fusion Product Development Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to add user group to "Required Approvers" list on Change objects (CR/CO/NRCO)

The issue can be reproduced at will with the following steps:

  1. Create Change Order, add affected item
  2. Move the workflow status from Open to Approval
  3. We see an option of adding only user but not user group.

Due to this issue, users cannot add user groups to change objects.

Cause

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