Error: "An error occurred attempting to install P6 Professional" When Attempting to Install P6 Professional Using ClickOnce
(Doc ID 2356767.1)
Last updated on OCTOBER 15, 2020
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 188.8.131.52 and later
Information in this document applies to any platform.
When attempting to access the P6 Professional Click once client install, the following error occurs:
An error occurred attempting to install P6Professional
The log file displays the following error:
URLDownloadToCacheFile failed with HRESULT '-2146697191'
Error: An error occurred trying to download 'https://<service name>-p6.oracleindustry.com/p6professionalcloud/x64/P6Professional.application'.
The issue can be reproduced at will with the following steps:
- Log into the production environment's cloud portal
- Click the 'Install' link
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