How can an email be triggered several days prior to a value added to a date field?

(Doc ID 2357197.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Customer has a custom Date field named 'Next visit' - they want an email to be triggered 7 days prior to the date added to this custom field.

How can the same be achieved?
 

Solution

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