Unable To See The Error When I Try To Upload Some Information

(Doc ID 2357388.1)

Last updated on MARCH 10, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

Customer can't see the error when they run file import and fails

ERROR
-----------------------
Error 403--Forbidden
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.4 403 Forbidden


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Navigate Manage File Import Activity
3. Pick any job and try to download attachments
4. Getting an error

BUSINESS IMPACT
-----------------------
Business impact not provided. However, based on priority of the issue, the business impact seems minimal.

Cause

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