Order Stuck In Packed Status
(Doc ID 2357461.1)
Last updated on DECEMBER 05, 2019
Applies to:
Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 8.0.0 version, Core Product Functionality.
ACTUAL BEHAVIOR
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In Order screen, order AAAAA is stuck in "In Packing" status after picking. There are 2 allocations for this order, the first one (item 613-8) is completed as it was packed in OBLPN XXXXX (and shipped) and the other one is allocated only (item 793-5). This last one doesn't have OBLPN and task number so it cannot be finished.
EXPECTED BEHAVIOR
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Second allocation for order AAAAA should have the required data such as OBLPN number to finish packing.
STEPS
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The issue cannot be reproduced but it can be verified:
1. Go to UI>Allocation screen
2. Search for Order AAAAA
3. You will see one allocation completed and the other one without OBLPN number
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |