Order Stuck In Packed Status
(Doc ID 2357461.1)
Last updated on MAY 13, 2021
Applies to:
Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 8.0.0 version, Core Product Functionality.
ACTUAL BEHAVIOR
---------------
In Order screen, order AAAAA is stuck in "In Packing" status after picking. There are 2 allocations for this order, the first one (item 613-8) is completed as it was packed in OBLPN XXXXX (and shipped) and the other one is allocated only (item 793-5). This last one doesn't have OBLPN and task number so it cannot be finished.
EXPECTED BEHAVIOR
-----------------------
Second allocation for order AAAAA should have the required data such as OBLPN number to finish packing.
STEPS
-----------------------
The issue cannot be reproduced but it can be verified:
1. Go to UI>Allocation screen
2. Search for Order AAAAA
3. You will see one allocation completed and the other one without OBLPN number
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |