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500 Internal Server Error When Launching Prime Field iOS Application (Doc ID 2357520.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Prime Cloud Service - Version 18.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch Prime Field app on an iOS device, the following errors occur and users may have to log on multiple times to get a successful connection:

ERROR
Can not continue
500 (Internal Server Error)

STEPS
The issue can be reproduced at will with the following steps:

  1. Launch Prime Field app from iPad
  2. Observe the errors


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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