My Oracle Support Banner

Error In Importing Product Group Association With Product Items (Doc ID 2357876.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Sales, Sales Catalog


When running an import for Product Group association with Product Items, an error message is displayed as below:


ERROR
-----------------------
"The value of the attribute INVENTORY_ITEM_ID is not valid. A matching record of type Item cannot be found using the value of the attribute ItemNumber that you provided. (MKT-285218) Cause: No record exists with the specified user key value. Action: Verify that the record with the specified user key exists. If it does not exist, then remove the record from the data file, or update the record with a valid user key."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot associate the product groups to the items using the import process.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.