Error In Importing Product Group Association With Product Items

(Doc ID 2357876.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Sales, Sales Catalog


When running an import for Product Group association with Product Items, an error message is displayed as below:


ERROR
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"The value of the attribute INVENTORY_ITEM_ID is not valid. A matching record of type Item cannot be found using the value of the attribute ItemNumber that you provided. (MKT-285218) Cause: No record exists with the specified user key value. Action: Verify that the record with the specified user key exists. If it does not exist, then remove the record from the data file, or update the record with a valid user key."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot associate the product groups to the items using the import process.

Cause

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