Activities And Opportunities Not Visible At Account Level in CX Mobile

(Doc ID 2357888.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

In the browser based SUI, under Account->Activities or Account->Opportunities all records are visible, independent to which contact they belong.
Which also makes sense,as you do not always know to which Contact a certain Activity or Opportunity is related.

However, when visiting the same Account in CX Mobile, on Account level there are no Opportunities or Activities displayed. They can only be accessed by explicitly opening a Contact to get the Activity or Opportunity.

How can Activities and Opportunities be displayed at Account level in CX Mobile?
 

Solution

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