Unable To Update Daily Currency Rates

(Doc ID 2358511.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Unable to update daily rates from Euro to Singapore Dollar

EXPECTED BEHAVIOR
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Manage Daily Rates task should show all the currency that got added from the given data in the Excel file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Daily Rates > No data is shown


BUSINESS IMPACT
-----------------------
The impact is in Production instance - the users could not close the Opportunities as the exchange rates are not available in the system from 2018 onwards

Changes

 

Cause

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