Contact Emails Not Sent After Sales Campaign Completed
Last updated on FEBRUARY 12, 2018
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Leads, Sales Campaigns
The email is not being sent to the contact's email address after Sales Campaign has executed to 'Complete' status.
The contact should be receiving the email once the Sales Campaign goes to 'Complete' status
The issue can be reproduced at will with the following steps:
1. Create a sales campaign
2. Select a contact to send the email to
3. Launch the campaign
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms