Fusion Benefits : BEN-990370 when Evaluating New Hire Event
(Doc ID 2358927.1)
Last updated on MARCH 12, 2024
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
The following error is seen when evaluating a New Hire life event:
The coverage or benefit amount could not to be determined due to lack of human resources data. (BEN-990370)
No coverage or benefits amount for the person was determined. The person's salary value is blank. This error occurred in the package ben_determine_coverage.main. Check the definition for the derived factor Stated compensation to person has a valid salary amount for the processing date.
No coverage or benefits amount for the person was determined. The person's salary value is blank. This error occurred in the package ben_determine_coverage.main. Check the definition for the derived factor Stated compensation to person has a valid salary amount for the processing date.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |