My Oracle Support Banner

Error Pop-Up When Attempting to Deploy A Doc Designer Document [java.lang.NullPointerException] (Doc ID 2359311.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R1 Update 5 and later
Information in this document applies to any platform.

Symptoms

When attempting to deploy a multi language Doc Designer template that has English as the Default language, a pop up with the error [java.lang.NullPointerException] displays, which prevents deployment of the document. The following is a screenshot of the pop-up:


This happens if the document has any non-default translated text elements. For example:

This text element is using an alternate text when the document is in Chinese.

Changes

The site was upgraded to 2017 R1 or later.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.