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Getting "Sender Failed Fraud Detection Check" In Mail Notification (Doc ID 2359330.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2013 Autumn and later
Information in this document applies to any platform.

Symptoms

 Users receive a warning with approval emails from CPQ Cloud:

"sender failed fraud detection check"

Changes

 Changes were made to CPQ Cloud to change the 'From:' address "xxx@bigmachines.com" to the assume "xxx@'customercompanyname'.com" email address

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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