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Cannot find the custom field groups from Account object after upgrading to Release 13 (Doc ID 2359349.1)

Last updated on JUNE 10, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

On R12, customer has created multiple field groups for the Accounts page layout.

Recently, they have upgraded to R13 and they do not have access to those field groups - UI or Application Composer.


Why is this happening?

Solution

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