Custom object: Contact is added as a sub-tab, but when clicking on 'Add', there is no 'Create' contact button in the picker

(Doc ID 2359986.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

Customer has a custom object on which they have Contacts added as a sub-tab. Whenever they click the 'Add' button, the Contact picker screen is shown for them but here they cannot create new records; they can only choose existent ones.

As a note: the same functionality exists though when adding a Contact to an Account.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms