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Getting an error on import to change account owners. (Doc ID 2360098.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Getting an error on import to change account owners.

You must enter a party name. (HZ-120051) Cause: At least one of the required name fields in the HZ_IMP_PARTIES_T table is missing a value. Action: Enter ORGANIZATION_NAME for an organization. Enter PERSON_FIRST_NAME or PERSON_LAST_NAME or both for a person.


The customer must have at least one address. (ZCA-210069)

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to Setup and Maintenance > Task: Manage File Import Activities > Go to Task
3. Create Account import with the following mapping:
4. The import ends in error

The issue has the following business impact:
Due to this issue, unable to change the owner on accounts and the owner is not able to access them.


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