Trying To Access Collections Dashboard Gets Gateway Timeout Error

(Doc ID 2360252.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, Trying to access Collections dashboard is getting error:

Gateway timeout error

Expecting to be able to access Collections dashboard

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Collections
  --> Collections Dashboard
3. Wait and observed the error described appears

Note: That is happening only to one user



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms