Trying To Access Collections Dashboard Gets Gateway Timeout Error
(Doc ID 2360252.1)
Last updated on AUGUST 24, 2020
Applies to:
Oracle Fusion Advanced Collections Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Fusion, 11.12.1.0.0 version, Trying to access Collections dashboard is getting error:
ERROR:
----------------
Gateway timeout error
EXPECTED BEHAVIOR
-----------------------
Expecting to be able to access Collections dashboard
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Collections
--> Collections Dashboard
3. Wait and observed the error described appears
Note: That is happening only to one user
Cause
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In this Document
Symptoms |
Cause |
Solution |