User is Unable to Create a New Oracle Content and Experience Cloud Service Using the Universal Credit Model

(Doc ID 2360291.1)

Last updated on APRIL 04, 2018

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

users are finding that they unable to create new service instances for Oracle Content and Experience Cloud Service when using the Universal Credit Model in the Oracle Cloud.  The users not seeing any way to add a service.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms