Unable To Get To The Parameters Form When Trying To Run Dunning Letters

(Doc ID 2360292.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Trying to run Send Dunning Letter process, this is ending with error


ERROR:
----------------
Unable to retrieve content. Please see "Remote Region error #4" in the server logs for more information


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to send dunning letters



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Tools > Scheduling Processes
3. Run send dunning letters
4. Review the process and observed the error described appears



Cause

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